A Re:amaze alternative without per-member pricing.
Re:amaze charges per team member. Helpable charges per workspace.
Free plan available. No card required.
The headcount tax
You started with 3 people: $87/month. Good value. Grew to 5: $145/month. Then 8: $232/month. Ticket volume grew too. Not because the knowledge base improved. The KB is the same as when you had three people. Re:amaze keeps building ticketing workflows, not self-service analytics. Every hire costs more. Nothing deflects more.
You are scaling a reactive support system when you should be building a proactive one.
The bill nobody shows you
Every hire increases your bill.
Your knowledge base has not changed
since you had three people.
You are scaling the inbox.
Not scaling self-service.
Where Re:amaze earns its price
- Cheaper than Gorgias for ecommerce support
- Solid Shopify and BigCommerce integrations
- Live dashboard for real-time support monitoring
A different approach
Helpable does not manage your inbox. It reduces what lands in it.
Your knowledge base
Publish articles on your own domain. Customers find answers without leaving your site.
Calli AI
Instant answers pulled directly from your documentation. No training required.
Email handover
When Calli cannot help, the question goes to your inbox with full context attached.
Re:amaze vs Helpable
| Feature | Helpable | Re:amaze |
|---|---|---|
| Pricing | $79/mo flat | $29-49/member/mo |
| KB focus | Primary | Secondary |
| AI search | Built-in | Not available |
| Deflection analytics | Built-in | Not available |
| Ecommerce | Basic | Shopify / BigCommerce |
| Best for | Ticket prevention | Budget ecommerce |
When Re:amaze is still the right choice
- Ecommerce teams needing a budget Gorgias alternative
- BigCommerce or WooCommerce stores with native integration needs
Handle orders with your helpdesk.
Prevent the questions with Helpable.
Flat pricing. No per-member fees. Live in one day.
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