Your support inbox is 80% gas fee questions.

Crypto support runs 24/7 globally and your team is 4 people in one timezone.

Calli handles the global queue in 50+ languages. 3 AM in Singapore, noon in Lagos, same answer quality. Multilingual.

One hallucinated answer about seed phrases is a lawsuit.

Calli answers only from articles you have approved. If the answer is not there, it says so. No invented security advice, ever. See Calli.

You are multi-chain. Ethereum docs, Solana docs, Bitcoin docs, all in one confused pile.

Scale: 3 knowledge bases, one per chain or product. Clean separation, one login. Pricing.

Refuses to answer what it does not know.

Grounded only in your published articles. Source-linked. Critical for security-sensitive topics like seed phrases, signatures, and recovery. If you have not written it, Calli will not make it up. How Calli works.

Translate your whole KB in one click.

Bulk Localization handles Chinese, Russian, Turkish, Korean, Arabic, Spanish, and 45+ more. Hreflang automatic, Google indexes each version. Your global community gets local-language support without hiring regional teams. Multilingual docs.

Users find answers on the transaction screen.

One script tag puts the help center inside your product. Users ask about gas at the swap step, get an answer, finish the swap. Not in a Discord, not in a Telegram. In your app. Widget docs.

How do you prevent hallucinations on security topics?

Calli is grounded strictly in your published articles. It does not draw on outside training data to fill gaps. If you have not written an article about seed phrase recovery, Calli will not invent one. It will say it does not know and offer a contact form. Every answer it does give is source-linked so users can verify. For a space where one bad answer can cost someone their wallet, this is the only safe way to run AI support.

Does it really handle Chinese, Russian, Turkish, Korean, Arabic?

Yes. Bulk Localization translates your whole knowledge base in one click across 50+ languages, with proper hreflang so Google indexes each version separately. Calli answers in the user's language using your translated content. A user in Istanbul asking about gas fees in Turkish gets the same grounded answer as a user in Lagos asking in English. No separate KB per region, no translation freelancers.

Can the widget live inside my dApp or exchange?

Yes. One script tag drops the full help center and Calli into any page of your product. Users find answers on the transaction screen, inside the swap UI, or on the wallet setup step, without leaving your app. Configurable position, color, welcome message, and mobile auto-open. No Discord ticket, no Telegram DM, answer in-product.

I run Ethereum, Solana, and Bitcoin docs. Can I keep them separate?

Yes, on the Scale plan. You get 3 knowledge bases under one account, each with its own content, its own custom domain, and its own branding. Run eth.yourproject.com, sol.yourproject.com, and btc.yourproject.com as separate help centers. Clean chain separation, one login, one bill.

What does Helpable cost for a crypto project?

Business is $79/month with unlimited team members, 10,000 Calli answers, 50+ language localization, and full analytics. That covers most protocols. Scale is $199/month with 3 knowledge bases, 40,000 Calli answers, and 2h priority support, for multi-chain or multi-product teams. Pro is $29/month for small teams with one seat and 2,500 Calli answers. 7-day free trial, no card.