Slite is a team wiki. Helpable is built for your customers.
Slite organizes internal knowledge for your team. Helpable puts answers in front of your customers with AI search, structured data, and an embeddable widget.
7-day free trial · No credit card · Built in Europe
Why Slite is not a customer help center
Slite is a clean internal wiki for teams. But customer-facing documentation needs public URLs, search engine optimization, and AI that answers questions on behalf of your support team.
Slite keeps knowledge behind a login
Slite is designed for internal collaboration. Your docs live behind authentication. Customers cannot browse them, Google cannot crawl them, and AI tools like ChatGPT cannot cite them. Helpable publishes every article on a public, indexable URL.
No customer-facing AI assistant
Slite has an internal AI that helps your team find docs. Helpable has Calli, an AI assistant that answers your customers' questions with source links and hands off to your inbox when it cannot help.
No widget for your product
Slite has no embeddable component. Helpable gives you a floating widget with one script tag. Customers get instant search and AI answers inside your app without navigating away.
Free plan caps at 50 docs
Slite's free tier limits you to 50 documents. Beyond that, it is $8/user/month. A 15-person team pays $120/month for an internal wiki. Helpable Pro is $79/month for unlimited team members, unlimited articles, and a customer-facing help center.
Helpable vs Slite: feature comparison.
| Feature | Helpable | Slite |
|---|---|---|
| Primary purpose | ✓ Customer-facing help center | Internal team wiki |
| Starting price | $29/mo (Starter) | Free (up to 50 docs) |
| Paid plan | $79/mo (Pro, unlimited users) | $8/user/mo (Standard) |
| AI assistant for customers | ✓ Calli (included) | ✗ Internal AI only |
| Public help center | ✓ SEO-optimized | ✗ Private by default |
| Custom domain + SSL | ✓ All plans | ✗ Not applicable |
| Embeddable widget | ✓ Included | ✗ Not available |
| SEO structured data | ✓ 4 schema types | ✗ None |
| Contact inbox | ✓ With AI context | ✗ Not available |
| Multilingual (50+ languages) | ✓ Automatic hreflang | ✗ No multilingual support |
| NPS / CSAT surveys | ✓ Included | ✗ Not available |
| Setup time | 5 minutes | Minutes (internal only) |
When Slite is the right choice
If you need a lightweight internal wiki for team notes, meeting docs, and onboarding guides, Slite is a clean and fast option. It has a good search experience for employees and integrates with Slack and Notion.
When Helpable is the right choice
If your customers need to find answers without contacting support, and you want those answers to rank on Google and get cited by AI tools, Helpable is purpose-built for that. Use Slite for your team, Helpable for your customers.
Slite pricing vs Helpable: what you actually pay.
Slite is free for up to 50 documents. Standard is $8/user/month. A 15-person team pays $120/month for internal docs. Helpable Starter is $29/month (1 user, 2,500 Calli answers). Pro is $79/month with unlimited team members, 10,000 AI answers, and a public help center on your domain.
Competitor pricing verified April 2026. Prices may vary by region.
What Helpable gives your customers.
A public help center that ranks on Google. AI that answers from your articles. A widget inside your product. All on your domain, starting at $29/mo.
Calli AI answers customer questions
Conversational AI grounded in your articles. Provides source links. Escalates to your inbox with full context when it cannot help.
SEO and AI visibility built in
FAQPage, HowTo, Article, BreadcrumbList schema on every article. Sitemap, robots.txt, hreflang, custom domain. Your content appears in Google and ChatGPT.
Embeddable widget
One script tag. Floating help button in your product. Customers search and ask Calli without leaving the page.
Contact inbox with context
When Calli cannot answer, the customer gets a contact form. The form lands in your inbox with the full AI conversation attached.
“We loved Slite for internal docs but had nothing customer-facing. Helpable gave us a help center with AI search in under an hour. Support tickets dropped 28% the first month.”
James T., VP of Product, Replyfast (Email SaaS, 22-person team)
“Our developers used Slite internally, but customers kept emailing us for docs. Helpable put our guides on a public domain with schema markup. Now ChatGPT cites our articles.”
Maria C., CTO, Stacklane (Developer tools startup)
Is Slite a customer help center?
No. Slite is an internal team wiki for private knowledge sharing. It does not provide public URLs, SEO optimization, or customer-facing AI. Helpable is built specifically for customer self-service.
Can I use both Slite and Helpable?
Yes. Many teams keep Slite for internal documentation (meeting notes, onboarding, processes) and use Helpable for customer-facing help articles. They solve different problems.
How does Helpable pricing compare to Slite?
Slite is free for up to 50 docs, then $8/user/month. A 15-person team pays $120/month. Helpable Starter is $29/month, Pro is $79/month with unlimited team members. Helpable includes AI answers, SEO, and a widget.
Does Helpable work with Slack?
Helpable focuses on customer-facing channels: your help center, your widget, and your inbox. If you need Slack integration for internal knowledge, Slite is designed for that. You can use both tools side by side.
Will my articles be found by AI search engines?
Yes. Helpable generates four types of structured data (FAQPage, HowTo, Article, BreadcrumbList) automatically. Combined with sitemaps and hreflang tags, your articles are visible to Google, ChatGPT, Perplexity, and other AI tools.
Compare other alternatives
Give your customers answers, not a login page.
7-day free trial. No credit card. Live on your domain in 5 minutes.
Starter $29/mo · Pro $79/mo · Scale $199/mo