Stop answering the same questions twice
Your team spends hours every week on questions that have already been answered in your docs. Password resets. Billing explanations. Getting-started guides. Calli AI reads your knowledge base and handles those conversations automatically.
No per-resolution fees. No separate AI subscription. Included in your Helpable plan. Your team focuses on the problems that actually need a human.
The same five questions cost you hours every week.
Routine questions disappear from your inbox
"How do I reset my password?" "Where is my invoice?" "How do I connect my domain?" These questions have answers in your docs. Calli finds them and responds instantly. Your team never sees them.
No per-resolution fees eating your margin
Intercom Fin charges $0.99 per AI resolution. At 500 questions per month, that is $495 on top of your seat costs. Helpable includes up to 40,000 AI answers per month in your plan. No surprises.
Answers grounded in your content, not the internet
Calli only uses your published articles. Nothing invented, nothing off-topic. If your docs do not cover the question, Calli says so and routes the customer to your team via live chat or the contact form.
Publish an article. Calli starts answering.
Write your knowledge base
Publish articles about the topics your customers ask about most. Getting started, billing, integrations, troubleshooting. Calli starts referencing them within minutes.
Calli answers in plain language
When a customer asks a question via the widget or live chat, Calli reads your articles and responds conversationally with a link to the source. Not a list of blue links. A real answer.
Complex questions go to your team
If Calli does not have the answer, it tells the customer and routes them to your team. The full conversation is attached. Your team sees what was asked, what Calli tried, and where the docs fell short.
Let AI handle the repeat questions.
Free trial. No credit card. No per-resolution fees. Included in every plan from $29/month.
Start free trialFrequently asked questions
Does Helpable charge per AI resolution?
No. Calli AI answers are included in your plan. Starter includes 2,500 answers/month, Pro includes 10,000, and Scale includes 40,000. No per-resolution fees. This is the main difference with Intercom Fin ($0.99 per resolution) and other tools that charge per AI interaction.
How does Calli avoid making things up?
Calli is grounded exclusively in the articles you have published in your Helpable knowledge base. It does not browse the web and does not use general training data. If the answer is not in your content, Calli says so and opens a contact form or routes the customer to live chat.
Do I need to train the AI?
No training step, no configuration wizard. Publish an article and Calli can reference it within minutes. Update an article and the new content replaces the old one on the next question. You write docs, Calli answers questions about them.