Knowledge Base

Give customers answers before they even ask

Most support tickets are about things you have already explained somewhere. A knowledge base puts those answers where customers can find them. On your domain. On Google. In ChatGPT. Inside your app.

Fewer tickets. Better onboarding. A product that looks professional before a prospect even signs up.

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Why a knowledge base matters

Customers who find answers themselves trust your product more.

Fewer tickets, less repetition

Write the answer once. Every customer who has that question finds it themselves. No more re-typing the same onboarding explanation for the fifteenth time this month.

Visible on Google and in AI search

Your articles generate structured data, sitemaps, and hreflang tags automatically. Prospects searching for solutions in your category find your help center. Content that ranks is content that sells.

Connected to live chat and AI

Your knowledge base is not a standalone wiki. It powers Calli AI answers, the embeddable widget, and live chat. Write once, serve everywhere: on your help center, in your app, and through AI.

How it works

Your first article can be live in 10 minutes.

01

Write and publish

Open the editor, write your article, hit publish. Clean rich-text editor with auto-save, categories, and SEO metadata built in. No CMS to configure.

02

Connect your domain

Add one CNAME record. Your help center goes live on help.yourdomain.com with free SSL. Your logo, your colors, your brand. No Helpable branding.

03

Embed in your app

Paste the widget script tag. Your knowledge base, live chat, and Calli AI are now available inside your product. Customers search and ask without leaving the page.

Live Chat

Be there when your customers get stuck

Real-time chat with your customers, combined with AI that handles the routine.

AI Answers

Stop answering the same questions twice

Calli AI answers routine questions automatically. No per-resolution fees.

Your help center can be live in 30 minutes.

Free trial. No credit card. Knowledge base, live chat, and AI from $29/month.

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Frequently asked questions

Can I use my own domain for the knowledge base?

Yes. On every paid plan, you can connect your own domain (e.g. help.yourdomain.com) with a single CNAME record. Free SSL certificate included. Your branding, your domain, no Helpable logo.

How does the knowledge base connect to live chat and AI?

Your knowledge base articles power both Calli AI and the embeddable widget. When a customer asks a question in live chat or the widget, Calli uses your articles to answer. It is one connected system: write once, serve everywhere.

Will my articles rank on Google and get cited by ChatGPT?

Yes. Every article auto-generates structured data (Article, FAQPage, HowTo, BreadcrumbList), a sitemap, hreflang tags, and meta descriptions. Your content appears in Google search results and gets cited by ChatGPT, Perplexity, and other AI search engines.