Live Chat

Be there when your customers get stuck

Customers who get stuck in your app do not send an email. They leave. Live chat lets you catch them at the moment they need help. Before they churn. Before they write a bad review. Before they switch to a competitor.

Helpable gives your team real-time chat, combined with AI that handles the routine questions. So your team focuses on the conversations that actually need a human.

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Why live chat matters

Customers who wait for email replies do not wait.

Catch customers before they leave

A visitor is stuck on your pricing page. A trial user cannot figure out an integration. With live chat, you help them in the moment. Not 24 hours later via email, when they have already moved on.

AI handles the routine, your team handles the rest

Calli AI answers common questions instantly using your knowledge base. Password resets, billing questions, getting-started guides. Your team only sees the conversations that need a real person.

One price, no per-seat surprises

Intercom charges $74 per seat per month for live chat. Helpable includes live chat on every plan. The Pro plan is $79/month for your entire team, whether you have 3 agents or 25.

How it works

Live in 30 minutes. No developer needed.

01

Add the widget to your app

Copy one script tag from your Helpable dashboard and paste it into your website or app. The chat widget appears immediately. Choose your brand color, position, and welcome message.

02

Calli AI answers first

When a customer asks a question, Calli checks your knowledge base and responds instantly. Common questions get resolved without your team lifting a finger.

03

Your team handles what matters

Questions Calli cannot answer are routed to your dashboard. Your team sees the full conversation, including what Calli tried. Pick up the chat and help the customer in real time.

AI Answers

Stop answering the same questions twice

Calli AI answers routine questions automatically using your knowledge base. No per-resolution fees.

Knowledge Base

Give customers answers before they even ask

Build a self-service help center that reduces tickets and improves onboarding.

Add live chat to your SaaS in 30 minutes.

Free trial. No credit card. Flat rate from $29/month.

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Frequently asked questions

How does live chat work with AI answers?

When a customer starts a conversation, Calli AI answers first using your knowledge base articles. If the question needs a human, the conversation is automatically routed to your team with the full context attached. Your team picks up where Calli left off.

Do I need a developer to add live chat?

No. You paste one script tag into your website or app. The live chat widget appears immediately. You can configure the color, position, and welcome message from your Helpable dashboard. The whole process takes less than 5 minutes.

Does Helpable charge per seat for live chat?

No. Live chat is included on every plan. The Starter plan ($29/month) includes live chat for 1 user. The Pro plan ($79/month) includes unlimited team members. No per-seat fees, no per-conversation charges.