Connect Helpable to the tools your team already uses
Get Slack notifications the moment a customer needs help. Automate workflows with Zapier and Make. Send events to any system via webhooks, or build your own integration with the REST API.
Helpable fits into the tools your team already uses. No switching tabs. No copy-pasting between apps. Just your support data, where you need it.
Get notified in Slack the moment a customer needs help.
Connect in one click
Authorize Helpable via OAuth and select the Slack channel where you want notifications. No tokens to copy, no manual setup. The connection is live in under a minute.
Real-time notifications
Get a Slack message when a new conversation starts, when a visitor is waiting, when a conversation is escalated, or when a lead is captured. Your team never misses an important moment.
Jump straight to the conversation
Every Slack notification includes a direct link to the conversation in Helpable. One click and you are in the chat, ready to help. No searching through your inbox.
Connect to 5,000+ apps without writing code.
Authenticate with API keys
Generate an API key in your Helpable dashboard and use it to connect Helpable as a trigger or action in Zapier or Make. No complex OAuth flows for automation tools.
Outbound webhooks for real-time events
Configure outbound webhooks so Helpable sends data to Zapier, Make, or any URL when an event occurs. New conversation, escalation, lead capture, article published. You decide which events to send.
Example automations
Send new leads to your CRM automatically. Route escalations to PagerDuty. Create a weekly digest of conversations in Google Sheets. Push new knowledge base articles to your Notion workspace. The possibilities are endless.
Build exactly what you need with webhooks and the REST API.
Outbound webhooks
Send real-time HTTP POST requests to any URL when events occur in Helpable. Configure which events trigger webhooks and where the data goes. Perfect for custom workflows and internal tools.
REST API with API key auth
Access your Helpable data programmatically. Create and update articles, read conversations, manage contacts, and more. Authenticate with a simple API key in the request header.
Supported events
article.published, conversation.started, conversation.escalated, lead.created, and more. Every important action in Helpable can trigger an outbound webhook or be accessed via the API.
Build custom integrations
Connect Helpable to your internal dashboard, your data warehouse, or any system your team uses. The API and webhooks give you full flexibility to build the integration you need.
Turn your Shopify store into a support powerhouse.
Connect your Shopify store
Link your Shopify store to Helpable in a few clicks. Your product catalog syncs automatically, so Calli AI always has the latest information about your products, pricing, and availability.
AI answers product questions
Customers ask about sizing, shipping, materials, or stock. Calli AI answers instantly using your Shopify product data. No need to manually write knowledge base articles for every product.
Order lookup in live chat
Your team can look up a customer order by email directly inside the live chat conversation. See order status, tracking info, and order history without leaving Helpable.
Connect your tools and start helping customers faster.
Free trial. No credit card. Flat rate from $49/month.
Start free trialFrequently asked questions
Which integrations does Helpable support?
Helpable integrates with Slack, Zapier, Make, Shopify, and any tool that supports webhooks or REST APIs. You can also use API keys to build custom integrations with your own systems.
How do I connect Slack to Helpable?
Go to Settings, then Integrations, and click Connect Slack. You will authorize via OAuth and select the channel where you want notifications. The whole process takes less than a minute.
Can I trigger automations when something happens in Helpable?
Yes. Helpable sends outbound webhooks for events like new conversations, escalations, lead captures, and published articles. You can use these webhooks with Zapier, Make, or your own backend to trigger any workflow.
Is the API included on all plans?
API access and webhooks are available on all paid plans. The Starter plan includes API keys and outbound webhooks. The Pro and Scale plans add higher rate limits and priority support.